We’re thrilled to help you get your hands on your favorite Kellberry pieces! Here’s everything you need to know about our shipping process:
Shipping Methods:
- Standard Shipping:
- Our standard shipping option delivers your order within 3-7 business days after it has been processed. This method is available for domestic orders within the United States.
- Expedited Shipping:
- Need your items sooner? Choose our expedited shipping option for delivery within 1-3 business days after processing. This option is ideal for customers who require faster delivery.
- International Shipping:
- We offer international shipping to select destinations outside the United States. International delivery times vary depending on the destination country and customs clearance processes.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery address. You can view the shipping cost for your order during the checkout process.
Order Processing:
- Orders are typically processed within 1-2 business days after payment is received. Please note that processing may take longer during peak seasons or promotional events.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.
Shipping Address:
- Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Shipping Restrictions:
- Some items may be subject to shipping restrictions based on size, weight, or destination. We will notify you if any items in your order are not eligible for shipping to your location.
Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact us immediately at contact@kellberry.com. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.
If you have any questions or concerns about our shipping process, please don’t hesitate to contact us. We’re here to make sure your Kellberry shopping experience is smooth and enjoyable!